The night crew does a great job i give them 5 stars hasn't messed up my order. I went threw the drive threw the general manager abbie seemed distracted while taking my order and missed an item charged me for double meat on both sandwiches when I said only on one of the sandwiches. I stated what I wanted clearly and by name and price I feel she could've gave them to me for free considering I walked back in and she didn't own up to her mistake. Being a general manager is taking responsibility and keeping your guest happy 😊 very disappointed in how I was told I had to pay after they made the mistake I been a cook and had to remake items I've messed up. We all make mistakes and rarely get chances to fix them she just seemed fed up and didn't have a good attitude.
Tanya Apodaca
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November 02, 2022
Quick service. Drive-thru a bit stingy with sauces. I asked for "a lot" of Arby's sauce (had 3 sandwiches) and they asked, at the window if 4 was enough. When I asked for 5 more she visibly got annoyed.
G Young
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August 06, 2022
Ordered 4 classic beef sandwiches and they were on nasty onion buns. Never again Arby’s. If I wanted onion buns I would have ordered them. Not the first order that was messed up. Ma If you had adults working there and not a bunch of kids, maybe less orders would get screwed up!!!
Carmen Cordova
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May 26, 2022
The customer service was great!! I went 2 days in a row to get a sandwich and both days I had a great experience.
Becki Canaday
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July 11, 2019
I was on my lunch hour. I was hot, tired, and didn't feel like eating anything really heavy. I ordered an orange cream shake, sat down in the very clean, relaxing lobby. When I got the shake, it looked just like the picture advertisement on the window. It was delicious, cold, refreshing......exactly what I needed. A+ customer service as well!!
The night crew does a great job i give them 5 stars hasn't messed up my order. I went threw the drive threw the general manager abbie seemed distracted while taking my order and missed an item charged me for double meat on both sandwiches when I said only on one of the sandwiches. I stated what I wanted clearly and by name and price I feel she could've gave them to me for free considering I walked back in and she didn't own up to her mistake. Being a general manager is taking responsibility and keeping your guest happy 😊 very disappointed in how I was told I had to pay after they made the mistake I been a cook and had to remake items I've messed up. We all make mistakes and rarely get chances to fix them she just seemed fed up and didn't have a good attitude.
Quick service. Drive-thru a bit stingy with sauces. I asked for "a lot" of Arby's sauce (had 3 sandwiches) and they asked, at the window if 4 was enough. When I asked for 5 more she visibly got annoyed.
Ordered 4 classic beef sandwiches and they were on nasty onion buns. Never again Arby’s. If I wanted onion buns I would have ordered them. Not the first order that was messed up. Ma If you had adults working there and not a bunch of kids, maybe less orders would get screwed up!!!
The customer service was great!! I went 2 days in a row to get a sandwich and both days I had a great experience.
I was on my lunch hour. I was hot, tired, and didn't feel like eating anything really heavy. I ordered an orange cream shake, sat down in the very clean, relaxing lobby. When I got the shake, it looked just like the picture advertisement on the window. It was delicious, cold, refreshing......exactly what I needed. A+ customer service as well!!